Privacy

Privacy and preferences

Your choices for this device and for communications.

Cookies and browser storage

  • EssentialAlways active
  • FunctionalNo choice made (inactive)
  • AnalyticsNo choice made (inactive)
  • MarketingNo choice made (inactive)

Communications

  • Cart reminder emailsChoose at checkout; withdraw consent via the link in the email
  • Marketing emailsInactive
  • WhatsAppInactive
  • Marketing profilingOptional. You can give consent at checkout and manage or withdraw it via the secure 'Manage privacy preferences' link in communications from EL SPA.

For security reasons, you can check the marketing profiling status associated with your email address via the personal link sent in communications from EL SPA or by contacting EL SPA.

Your cookie choices do not apply to the AI adviser, which has a separate privacy notice. To exercise your rights, please see the Privacy Policy.

Short Notices, Checkboxes and Contextual Information

This document contains short-form texts consistent with the Privacy Policy, Cookie Policy and AI Notice. It should be used as the single reference for frontend copy and communications.

1. Checkout - abandoned cart reminder consent

☐ I consent to receiving by e-mail up to 3 reminders about a cart left incomplete, approximately after 1 hour, 24 hours and 72 hours, including any related benefits or promotional codes. I may withdraw my consent at any time. Privacy Policy.

Requirements: checkbox not pre-selected; purchase possible without consent; version CART_REMINDER_V1_2026-10; evidence recorded server-side.

2. Checkout - commercial profiling consent

☐ I consent to the analysis of my purchases and preferences, including through automated and artificial intelligence tools under human supervision, in order to create a profile of my purchasing habits and enable EL SPA to offer me services, treatments, products and offers that are more consistent with my interests. Consent is optional and may be withdrawn at any time. Privacy Policy.

Requirements: separate, non-pre-selected checkbox; version PROFILING_2026_10_V1; no profiling without an active consent receipt.

3. AI Assistant - opening message

Welcome, I am the EL SPA AI Assistant. I can help you learn about treatments and find options that best match the occasion, available time, preferences and budget. I do not make diagnoses or provide medical advice: please do not enter information about your health.

4. AI Assistant - note below the chat

EL SPA AI Assistant. It can provide information and suggest treatments based on the needs, preferences and budget you choose to provide. It does not make diagnoses or provide medical advice. Do not enter information about your health. The conversation may be retained for up to 90 days using a technical identifier that is not associated with your account, name, e-mail address or telephone number, in order to verify and improve service quality. Privacy Policy.

5. Contact form - short notice to add

The data you enter will be used by EL SPA to respond to your request. Legal basis: pre-contractual measures requested by the data subject and handling of the request. We will not use these data for marketing without specific consent. Read the Privacy Policy.

6. Mindfulness form - short notice to add

The data will be used exclusively to manage your request for an initial consultation and to contact you. Do not enter health information, diagnoses or details regarding psychological conditions in the form. Read the Privacy Policy.

7. Reviews - text to add before submission

By submitting the review, you ask EL SPA to assess it for publication on the website. If approved, the name provided, rating, any treatment indicated and the review text will be published; the e-mail address will not be published. You may request removal at any time by writing to mail@elspa.it. Privacy Policy.

More cautious option: add a non-pre-selected checkbox: 'I consent to the publication of the review and the name provided as described in the Privacy Policy'.

8. Voucher/gift - Article 14 information for the recipient

Privacy notice: your contact details were provided to us by the person who purchased this voucher/gift so that we can deliver it to you and manage its use. The Data Controller is DREAMLAND S.R.L. - EL SPA. We will use the data only for purposes connected with the voucher and legal obligations. You can find full details and information on your rights in the Privacy Policy available on the website.

9. AI visual content

Label on the relevant videos: Visual content reworked with AI.

General footer/legal notice: Some visual content on the website, originally created using photographs of EL SPA, may subsequently have been processed or animated using artificial intelligence tools for graphic and illustrative purposes.

10. Recommended footer links

  • Privacy Policy
  • Cookie Policy
  • AI Transparency
  • Privacy and cookie preferences
  • Privacy and preferences
  • Terms of Sale
  • Cancellation Terms